After receiving the tracking number from the USCIS Customer Service Center, customers can track the delivery status by visiting the Postal Service website at entering the USPS tracking number into the Track & Confirm field. When requesting tracking information, customers must also provide information from the receipt notice they received when they submitted their initial application. Tracking information is provided for both First-Class Package Service Retail and First-Class Package Service Commercial mailing options, but regular First-Class mail isn’t going to have any tracking information without you selecting (and pay extra for) this data. USCIS customer service representatives will provide customers with their USPS tracking number and current USPS delivery status." "Customers should wait at least two weeks after getting their approval notice before calling for information regarding their cases. First-Class Mail Mail in 15 Business Days Small Packages in 25 Business Days First-Class Mail is an affordable mail service for standard-sized, single-piece envelopes weighing up to 3.5 oz and large envelopes and small packages weighing up to 13 oz. To take advantage of USPS tracking, customers can visit the official USPS website or use their mobile app and enter their tracking number to receive up-to-date information. The USCIS notices states that: "Customers who receive notices of approval can contact USCIS’s Customer Service Center at 80 to request tracking information for their documents. This tracking facility is available for various mail and packages, including First-Class Mail, Priority Mail, Priority Express Mail, and even international shipments. In addition to faster delivery (USCIS says that on average, documents sent through USPS Priority Mail should arrive two to four business days sooner than with first-class mail), one of the key benefits to the SMI is that USCIS customers will be able to track the status of their documents once they receive an approval notice. On May 2, 2011, USCIS announced that they have fully implemented the Secure Mail Initiative (SMI), which uses the United States Postal Service’s Priority Mail with Delivery Confirmation to ensure that certain immigration documents such as permanent resident cards, travel documents, and employment authorization documents are delivered in a safe, secure, and timely manner.
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